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What Our Legal Terms Mean for You

Your account on Bije Baji is governed by the terms set out here — covering how we handle your data, what rules apply to deposits via bKash, Nagad, and Rocket, and how disputes are managed.

Account TermsPayment PolicyData HandlingPrivacy RightsEligibility Rules
Bije Baji What Our Legal Terms Mean for You
HOW WE PROTECT YOU

Security, Data and Account Safety

Your account security and the handling of your personal data are governed by the policies described here. We do not share your details with third parties except where required to process a payment — for example, confirming a bKash or Nagad transaction — or where law requires it.

Data Retention

We retain account data for as long as your account is active and for a defined period after closure, in line with applicable legal obligations.

Cookie Policy

We use cookies to keep your session active, remember your language preference, and understand how the lobby is used. You can adjust cookie settings in your browser; disabling session cookies will affect login behaviour on mobile.

Account Security

Account access is protected by password and, where your device supports it, a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, use the account lock option in settings immediately.

Requesting Changes

To update the personal details tied to your account — name, mobile number, linked wallet — submit a request through live chat or email with valid identification. Changes to payment details require wallet verification before they take effect.

REACH OUR TEAM

Contact Us About Policy Questions

If a term is unclear, your account has been restricted, or you need to request a copy of the data we hold on you, the channels below are the right place to start. Our team handles policy and account queries — not just deposit help — so don't hesitate to raise a legal question directly.

Team online

Live Chat

Reach us through the live chat window inside your account. It's the quickest path for time-sensitive questions about account access or payment holds.

Email Support

Send detailed policy queries, data requests, or account disputes to our support email. We respond with a reference number so you can track the thread.

Help Centre

The help centre covers account terms, eligibility questions, and how to submit a formal complaint. It's indexed so you can search by topic.

Questions About Terms and Your Account

These are the questions our account holders ask most often about the legal side of using Bije Baji. If your question isn't covered here, live chat or our support email will get you a direct answer.

They apply if you hold a Bije Baji account and access the platform from an eligible region. Whether online gaming is lawful in your location is a matter of local law — we do not make that call on your behalf.

Yes. Send a data request to our support email with your account details. We'll confirm receipt with a reference number and respond within the timeframe set by applicable data rules.

We retain account data for a legally defined period after closure. You'll receive confirmation of what's kept and for how long when you submit a closure request through the account settings page.

Raise it through live chat first — our team can identify whether the issue sits on our side or with the wallet provider. For formal disputes, submit by email with your transaction reference and the date of the transfer.

Use the account lock option in your settings immediately, then contact live chat. Our team will freeze activity, review the access log, and walk you through the account recovery steps.

We post updates directly on this page. If a change affects payment processing — such as how Nagad transfers are handled — we flag that specifically in the update summary. Continued use of your account means you accept the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.