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How Bije Baji Handles Your Personal Information

Your privacy matters to us. This policy explains what data we collect when you use your Bije Baji account, how we use it, and what rights you have — with access depending on your local law and eligible regions.

Account Data ProtectionbKash, Nagad, Rocket Payment PrivacyCookie ControlsData Retention PolicyYour Right to Request Access
Bije Baji How Bije Baji Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Start a chat from your account dashboard. Our support team can log a formal data request or direct your query to the right team.
Email Support Send your data request or privacy question to our support address. Include your registered account details so we can locate your records.
Help Centre Our help centre has step-by-step guidance on submitting data access requests, updating account details, and managing your cookie settings.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from the moment you log in to the point your bKash or Nagad transaction clears. Here is how we handle the key areas of your data.

Account Security

Your account is protected with password hashing and session tokens. We flag unusual login attempts and may send an OTP to your registered number to confirm it is you.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage non-essential cookies from your browser settings at any time.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request deletion of non-essential data by contacting support.

Requesting Changes

To update incorrect personal data or request a copy of what we hold, contact support with your account details. We aim to respond to data requests within a reasonable timeframe.

Common Questions About Your Privacy

Here are the questions we hear most often about how Bije Baji handles personal data and what you can do about it.

We collect your name, contact information, and the payment method you register — such as bKash, Nagad, or Rocket. We also log your device type and session data to keep your account secure.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will locate your records and provide the information you are entitled to under applicable rules.

You can request deletion of non-essential data by reaching out to support. Some records — such as transaction history — may need to be retained for a period as required by applicable regulations.

Payment data processed through bKash, Nagad, or Rocket is handled by those providers under their own security standards. We store only the reference data needed to match transactions to your account.

Non-essential cookies can be turned off through your browser settings. Essential session cookies are required for your account to function, including staying logged in during your session.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.